Problems with Technorati Lately?
Ever since Technorati rolled out their very pretty redesign, they stopped responding to my pings. Every day I went there, and every day it got worse…
“Updated 1 days ago”
“Updated 2 days ago”
“Updated 3 days ago”
“Updated 4 days ago”… I start pinging them manually…
“Updated 5 days ago”… I comb their Support FAQ’s, thinking perhaps maybe, just maybe, they have ADDED a “Q” to explain why they aren’t indexing my prolific posts for the week.
“Updated 6 days ago”… I’m tempted to write Tech Support
“Updated 7 days ago”… I start pinging them incessantly ………
“Updated 8 days ago”… I cave in and actually fill out the form and send it to Tech Support
I should have done it so much sooner. They got back to me right away - within a couple of hours. They fixed the problem on their end easily and immediately (gotta love them for that!).
Meanwhile I lost out on a week’s worth of traffic from my top referrer. Silly me. I have been learning to speak up a lot more lately (more on this to come). But for now, my lesson learned :: ask for help early and often.
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August 4th, 2006 at 3:32 pm
Hi Wendy. If Technorati spent as much time getting rid of the bugs that it does on design we would all be further ahead. Cheers!
August 6th, 2006 at 11:23 am
I’ve been having the same problem, I filled out a support ticket but haven’t heard back from them. I’m going to have to call them next. There about 7 days behind on mine.
August 7th, 2006 at 2:52 pm
Strange you haven’t heard back from them - I literally heard back within hours. I was watching with baited breath this morning, because it said I hadn’t updated in 2 days when I updated last night. But I’m back on track again with my my recent post this a.m. showing up just fine. Good luck!!
August 19th, 2006 at 4:57 pm
I have only received an automated reply from Technorati. I, like others here, have had the same problem - feed was picked up fine by Technorati, switched to Feedburner and my feed has not been updated since.
I have submitted requests four different times, and no one at Technorati has responded.
August 19th, 2006 at 5:16 pm
That’s strange on the FeedBurner thing Robert. I have used FeedBurner since I launched my blog (they are a Chicago company so I’m always tootin’ their horn). Did you try heading over to the FeedBurner forums and doing a search on Technorati? The FB staff monitors those boards 7 days a week and they are so darn helpful.
September 11th, 2006 at 11:44 am
[…] However, a post at Emomsathome (http://emomsathome.com/blog/2006/08/04/problems-with-technorati-lately/) seems to show that it only takes hours after emailing tech support for Technorati to respond and fix the problem. Replies to the post however contain the frustrations of other Technorati users who have contacted the website regarding this issue and have not been resplied to yet. […]