.:The Internet Home Business Magazine for Moms & Dads:.

eBay Challenge #1: Be the Customer First


Enjoying the newly revamped eMoms at Home so far? Getting fired up about eBay Selling for eParents? I am and I am thrilled to have you with me!

Come back next week for a fun giveaway to help jumpstart your eBay selling. If you haven’t already, be sure to please subscribe to the RSS feed of eBay Selling for eParents so that you are sure to never miss an opportunity to skyrocket your home business ventures.

In the meantime, a challenge:

In order to think like a customer, you need to be a customer first. Now is the time. If you aren’t already, end your hesitation and register on eBay to bid, buy, and sell. It’s not too soon to begin your holiday shopping, so this is the perfect opportunity to get a few purchases under your belt. Not only will it help you build your feedback rating (which is an essential for sellers), but you will have the opportunity to do a little seller research of your own.

Pay attention to the entire process. Make notes of the following:

  • What made you decide to bid on a particular listing? Was it the design, the price, the seller’s reputation?
  • What turned you off of bidding on other listings? Was their listing too cluttered? Photo blurry?
  • After you win, notice the seller’s communication skills. How did they make you feel? Did you feel they took a personal interest or did it seem like you were talking to a machine? Did you hear from them at all?
  • Take note of the packaging of your shipment when it arrives. Anything special about it, like a personal note or interesting wrapping? Did they throw in anything extra? Did they not bother to even include an invoice so you would know from which listing it was won? Did it seem like they just threw it in a box or was it shipped with care?
  • How well did the seller deliver on their promises?
  • At what point did the seller leave you feedback? Before or after you left feedback for them? Did the feedback appear personal or generic?
  • Would you buy from this seller again? Why or why not?

Finally, come back to eBay Selling for eParents and share your experience with us! We’d love to hear your juicy eBay details!

No better time than now– Register on eBay and take your first steps to becoming a PowerSeller… or just a really fabulous part-time “a little here, a little there” seller. I’m flexible. ;)

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    On September 14th, 2007 at 4:06 pm, Annie said:

    I can testify to Megan’s superior customer service. I have bought from other ebay sellers before and since I bought from Megan, and she stands out. Even though I ‘knew’ Megan before I made my purchase, her communication and execution of shipping and delivery were 100% professional and I was impressed.

    On September 17th, 2007 at 7:25 pm, Deanna (domestic chicky) said:

    Look at you! They definitely picked the right person for this job! Congrats Mama! Now I know why I never see you online!

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    1. Savvy eBay Sellers Think Like Customers First. Savvy? | eBay Selling for eParents on September 15th, 2007 at 4:44 am

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