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Standing Up for a Friend & a Fellow Mom Blogger


Sorry, I’m just speechless.

My friend Karen Putz AKA DeafMom was denied service at Steak & Shake because they refused to take her order at a take out window. She explained to them she couldn’t give her order at the drive-thru speaker… because she was deaf.

Honestly, I can’t believe people like this exist on our planet.

I’m not one to usually blog about things unrelated to business, but when a business defies both logic and ethics, I think we need to make our voice be heard.

I refuse to eat at Steak and Shake until Karen Putz gets an apology from the CEO of the company himself, Alan B Gilman.
Please join me in spreading the word & standing up for Karen and everyone else with a disability who wants a goddamn shake.

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    On January 23rd, 2008 at 9:55 pm, Paula said:

    I’m with you, Wendy! Steak and Shake has some serious explaining to do as well as better training of its staff. When I read Karen’s post my mouth just dropped open. I hope they respond to her soon or I’m going to help you get this thing out through viral marketing.

    On January 24th, 2008 at 12:02 am, Glenda Watson Hyatt said:

    Wendy, thanks for supporting Karen and viral activism in action! Boggles my mind how we still need to fight for our rights.

    On January 24th, 2008 at 4:49 am, lisalam said:


    On January 24th, 2008 at 5:13 am, Karen Putz said:

    Thanks for your support! I’m still mad!

    On January 24th, 2008 at 6:42 am, Lori said:

    Absolutely ridiculous! @@!#@

    I blogged about it as well.

    On January 24th, 2008 at 9:54 am, Elizabeth said:


    On January 24th, 2008 at 10:09 am, Henry said:

    Well, Karen, you have to understand, people who work in fast-food restaurants tend to suffer from a disability: utter cluelessness.

    They are trained to do one thing and one thing well, like Pavlov’s dogs, and as a result when something out of the ordinary lands on their doorstep, they have NO idea that they can bend the so-called “rules” and make everybody happy.

    On January 24th, 2008 at 10:59 am, Karen Putz said:

    What makes this so ironic is that the guy is the manager of the restaurant– can you believe that?

    Karen Putz’s last blog post..Steak and Shake Denies Service

    Mentions on other sites...

    1. Boycott Steak and Shake | A Cowboy's Wife on January 24th, 2008 at 6:41 am
    2. What Steak and Shake Will Do For Its Customers - The Marketing Eggspert - marketing, web marketing, marketing 2.0, web 2.0, shoestring marketing on January 24th, 2008 at 8:38 am

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